Many parents find out their child is having a problem at school because their child, a sister or a brother has told them about it, or they’ve noticed their child has started to behave differently at home. You may also find out there’s a problem because the school or another parent has informed you about it.

If you’re worried your child is refusing to go to school, or is anxious or behaving badly in school, it’s important to find out as much as possible about it, including what steps you should take to try and find a solution.

The following help sheet gives practical tips on dealing with bullying, truancy, discrimination, exclusion and ‘what to do next’ steps, as well as details of where you can go if you need further information.