Supporting people in licensed hospitality every day
At the Licensed Trade Charity, we are here to support you through our range of services and help you transform your life and get you back to your best.
If you work or have ever worked in the licensed hospitality sector, you could be eligible for wellbeing, financial and practical support from us. Get in contact to find out more.
Need help?
Want to get involved?
Who do we help?
We’re here to support individuals from across the licensed hospitality community when they need it most.
From bartenders to brewers, servers to sous chefs, if you work, or have worked, in pubs, bars or breweries across the UK, we’re here for you. We recognise the commitment it takes to keep the industry moving, and we exist to support the individuals behind the scenes when life becomes difficult.
If you’re experiencing ill health, reduced wellbeing or financial hardship due to a personal setback, our individual support services, grants and practical guidance are designed to help you get back on your feet, build resilience and move forward with confidence.
How can we help you?
Wellbeing Support
It’s important to take care of your mental health, as stress and anxiety can affect anyone at any time. Getting help sooner rather than later is key to help keep you feeling your best. Our 24/7 helpline on 0808 801 0550 and website are here for you and are completely free of charge. We can help you access the support you need.
Financial Support
Money worries can affect anyone in the industry and can have a significant negative impact on your mental and physical wellbeing. We understand and never judge. If you need advice, support or even a grant to help get you back on your feet, get in touch to find out if we can help.
Practical Advice
Whether it’s housing, health, education, or employment, we have a network of experts from inside and outside the licensed hospitality sector that you can access to get help and advice. We’ve been supporting and advising people for over 200 years now, so we’ve got the experience and network you need.
Become a Friend of LTC
Become part of our growing community of industry colleagues, both operators and suppliers spanning all roles and become a ‘Friend of LTC’.
You’ll help us raise awareness about the incredible support available in our industry and together we’ll amplify our voices and make a real difference.
Want to help out?
There are so many ways to get involved with the Licensed Trade Charity and support our work.
Whether that’s giving a donation, offering your time as a volunteer, or taking on a challenge to raise money and awareness, we’re grateful for your help.
Spread the word about us
Our Resource Hub provides a wealth of tools that you can use to spread the word about the LTC’s support services among your team.
Whether you’re looking for content to share on socials, include in an internal newsletter, or to print and display in staff areas, we’ve got you covered.
2025 support in numbers
In 2025 we transformed the lives of nearly 45,000 people working in licensed hospitality, with a total number of calls to our helpline sitting at over 6,000 and £1,896,632 total given in grants and services.
We thank each and every person who contributed to the charity throughout 2025, be it through fundraising or raising general awareness about the services we offer.
Click here to read our 2025 Impact Report, to find out more about the difference we’ve made and the people we’ve supported.
Financial grants and services awarded last year
£ 1896632
Number of calls to our helpline last year
6037
Our 2025 Impact Report
Our Impact 2025
To find out more about the difference we’ve made and the people we’ve supported, watch our Impact Report video or read the report here.
Heard about our LTC Wellbeing Platform?
Support yourself and your teams with access to thousands of resources.
Enhance your wellbeing with our free Wellbeing Platform. Designed to provide practical tools, guidance, and support, the platform offers:
- Live Chat: Speak to wellbeing professionals in real time.
- Counselling: Access confidential one-to-one support.
- Resources: Explore thousands of articles, guides, and videos.
Register for the LTC Wellbeing Platform free! When prompted, use the company code ‘LTCWELLBEING’, activate your profile and explore the platform.
Patrick’s Story
If you‘re not yet sure about reaching out to us for support, sit back and listen to someone who has.
Hear how our services supported Patrick, who reached out to us after suffering a life changing health scare.
Follow LTC on Instagram
Registration is now open for the LTC Wellbeing Conference 2027!💚
We are excited to announce that the Licensed Trade Charity’s Wellbeing Conference is returning to the Ham Yard Hotel, London, on Thursday 11th February 2027!
To celebrate the launch, we’re taking a look back at last year’s conference, where we caught up with Joby Mortimer, Director of Charity Operations at LTC, Steve Alton, CEO of BII, Cordelia Robinson, LEM at Robinsons Brewery, Tim Skinner, Publican and Molly Davis, Head of Communications at BII, to hear their thoughts on the importance of wellbeing within the industry.
Building on the success of previous years, the 2027 conference will bring together industry leaders and wellbeing experts for an afternoon of insightful discussions, practical advice and valuable resources to help businesses better support the wellbeing of their teams.
With an exciting line-up of speakers and panellists to be announced soon, this is an event you won’t want to miss!
🎟️Secure your place today – Link in bio!
We look forward to welcoming you in February!
It’s been a busy couple of months at LTC, with plenty happening across the industry! 💚
We joined our friends at Only A Pavement Away for their Cook and Dine event, supporting their fundraising efforts and connecting with others across hospitality.
We have been attending trade shows, meeting industry professionals and raising awareness of the support available through LTC.
Our CEO, Chris Welham, also took to the stage at the BII’s Pub Trade Forum to highlight the importance of supporting people across licensed hospitality.
We hosted our annual Awards Dinner, bringing the industry together for a fantastic evening of celebration, and held our AGM at LVS Ascot, reflecting on our achievements and key learnings from 2025.
Keep up to date with everything happening at LTC and find out how you can get involved. Visit our website to learn more!
Support works best when people know it is there before they reach breaking point.
Always On Shift shines a light on what can happen when the pressures of work follow people home. But recognising that someone may be struggling is only part of the picture. Knowing where to turn matters too.
LTC’s Employee Assistance Programme gives hospitality employers a way to provide confidential, practical support for their teams and families, from counselling and wellbeing support to help with money, housing and everyday pressures.
If you support a hospitality team, find out how LTC’s EAP could support your people. Find out more through the link in our bio.
#AlwaysOnShift
This Mental Health Awareness Month, we are raising awareness about the importance of getting support when you need it most💚
For many working in hospitality, the pressures of work doesn`t always end when the shift does. That’s why our new Always On Shift campaign is raising awareness of the challenges faced across our industry.
At LTC, we understand how important timely mental health support is. Through our counselling services, you could be matched with a qualified counsellor in under 48 hours, giving you a safe, confidential space to talk.
You don’t have to face things alone. We’re here to support you, whenever you need us💚
#MentalHealthAwarenessMonth #AlwaysOnShift #HospitalityWellebing
Hospitality is all about people. 💚
By becoming a Friend of LTC, you’ll stay connected to a community that supports the people behind licensed hospitality.
From updates on our services and exciting upcoming projects to inclusive invites, wellbeing resources and opportunities to get involved, you’ll be the first to know what’s happening across LTC and the wider hospitality community.
It’s free to join, easy to sign up, and a great way to stay close to the things that matter.
📩 Click the link in our bio and become a Friends of LTC today.
#FriendsofLTC #LicensedHospitality #WellbeingSupport
Looking for something that is worth a read this month?💚
Our new LTC Wellbeing Platform has a range of helpful articles covering everyday topics to support your wellbeing, work and home life.
This month’s Worth a Read is The LTC Sleep Guide. It shares helpful insights about how better sleep improves our health, focus and wellbeing.
Log in to the LTC Wellbeing Platform to read the full article and discover more💚
Healthy eating can feel easier with a little inspiration💚
Our new LTC Wellbeing Platform has a range of healthy recipes designed to help you plan meals, try something new and make balanced choices.
This month’s Recipe of the Month is One pan halloumi veggie traybake. Quick to prepare, full of flavour and perfect for a simple, delicious meal at home.
Log in to the LTC Wellbeing Platform to discover more recipes 💚
Counselling can give you a safe, confidential space to talk through whatever you are facing. Sometimes, that conversation can be the first step💚
For Mental Health Awareness Month, we are reminding everyone across licensed hospitality that you’re not alone.
Through LTC, you can access confidential support from trained counsellors, including emotional support, clinical assessments and structured counselling.
Our Always On Shift campaign highlights how the pressures of hospitality doesn`t always end when the shift does. Long hours and demanding days can make it difficult to switch off and recharge.
Our free, confidential helpline is available 24/7 on 0808 801 0550.
Click link in our bio to learn more about Always On Shift.
Statistic sourced from the NHS.
#MentalHealthAwarenessMonth #AlwaysOnShift #LTC #CounsellingSupport
Always On Shift is about recognising when the pressure of work is following you home, but it is also about knowing where to turn next.
Three weeks ago, we launched our campaign to raise awareness of the support available to those whose job doesn`t stop when their shift ends.
If you’re struggling to switch off, feeling overwhelmed or finding that work is beginning to affect life outside your shift, support is available through LTC.
Our free, confidential 24/7 helpline can offer practical advice, wellbeing support and financial guidance, helping you talk through what is happening and understand what support could help. If this feels familiar, reach out.
You can call our helpline any time on 0808 801 0550. You can also find out more about the support available through Always On Shift via the link in our bio!
#AlwaysOnShift
As the seasons change, it’s normal to notice changes in your mood and overall wellbeing.
For those working in licensed hospitality, longer shifts, colder weather and less daylight can make things feel even more challenging.
If you’re feeling overwhelmed, lacking motivation, struggling with your wellbeing or simply just not yourself, you’re not alone.
Our confidential counselling service provides one-to-one support, giving you the space to talk through what’s on your mind and take positive steps towards improving your wellbeing.
💚 Get in touch today; support is available whenever you need it.
#SeasonalMoodChanges #LTC #LicensedHospitalitySupport
A few weeks ago, we had the pleasure of celebrating some incredible people and achievements from across the industry.
Congratulations again to all of our winners and finalists and thank you to everyone who joined us for such a fantastic evening including our sponsors.
We’ve pulled together some of our favourite photos from the night. Have a swipe through and see if you can spot yourself!
A reminder that all photos are now live and downloadable via the link in our bio. 📸💚
#LTCAwardsNight
Mental Health Month is a reminder that looking after your wellbeing should be a priority all year round. 💚
Working in licensed hospitality can be incredibly rewarding, but it can also come with unique pressures. Long shifts, busy environments, demanding schedules and personal challenges outside of work can all affect how we think and cope day to day.
Mental health isn’t always visible, and sometimes the signs can be easy to overlook. That’s why it’s important to take a moment to check in with yourself and remember support is available.
Our confidential counselling service offers a safe, non-judgemental space to talk through whatever you’re facing. Seeking support early can help you better understand your thoughts and feelings and improve your overall wellbeing.
This Mental Health Month, make yourself a priority.
Get in touch today: 0808 801 0550 💚
#MentalHealthAwarenessMonth #LTC #LicensedHospitalitySupport
Remember you can always reach out to us via our helpline,
24 hours a day, seven days a week.
Give us a call on 0808 801 0550 and we’ll be here to help.