Supporting people in licensed hospitality every day
At the Licensed Trade Charity, we are here to support you through our range of services and help you transform your life and get you back to your best.
If you work or have ever worked in the licensed hospitality sector, you could be eligible for wellbeing, financial and practical support from us. Get in contact to find out more.
Need help?
Want to get involved?
Who do we help?
We’re here to support individuals from across the licensed hospitality community when they need it most.
From bartenders to brewers, servers to sous chefs, if you work, or have worked, in pubs, bars or breweries across the UK, we’re here for you. We recognise the commitment it takes to keep the industry moving, and we exist to support the individuals behind the scenes when life becomes difficult.
If you’re experiencing ill health, reduced wellbeing or financial hardship due to a personal setback, our individual support services, grants and practical guidance are designed to help you get back on your feet, build resilience and move forward with confidence.
How can we help you?
Wellbeing Support
It’s important to take care of your mental health, as stress and anxiety can affect anyone at any time. Getting help sooner rather than later is key to help keep you feeling your best. Our 24/7 helpline on 0808 801 0550 and website are here for you and are completely free of charge. We can help you access the support you need.
Financial Support
Money worries can affect anyone in the industry and can have a significant negative impact on your mental and physical wellbeing. We understand and never judge. If you need advice, support or even a grant to help get you back on your feet, get in touch to find out if we can help.
Practical Advice
Whether it’s housing, health, education, or employment, we have a network of experts from inside and outside the licensed hospitality sector that you can access to get help and advice. We’ve been supporting and advising people for over 200 years now, so we’ve got the experience and network you need.
Become a Friend of LTC
Become part of our growing community of industry colleagues, both operators and suppliers spanning all roles and become a ‘Friend of LTC’.
You’ll help us raise awareness about the incredible support available in our industry and together we’ll amplify our voices and make a real difference.
Want to help out?
There are so many ways to get involved with the Licensed Trade Charity and support our work.
Whether that’s giving a donation, offering your time as a volunteer, or taking on a challenge to raise money and awareness, we’re grateful for your help.
Spread the word about us
Our Resource Hub provides a wealth of tools that you can use to spread the word about the LTC’s support services among your team.
Whether you’re looking for content to share on socials, include in an internal newsletter, or to print and display in staff areas, we’ve got you covered.
2025 support in numbers
In 2025 we transformed the lives of nearly 45,000 people working in licensed hospitality, with a total number of calls to our helpline sitting at over 6,000 and £1,896,632 total given in grants and services.
We thank each and every person who contributed to the charity throughout 2025, be it through fundraising or raising general awareness about the services we offer.
Click here to read our 2025 Impact Report, to find out more about the difference we’ve made and the people we’ve supported.
Financial grants and services awarded last year
£ 1896632
Number of calls to our helpline last year
6037
Our 2025 Impact Report
Our Impact 2025
To find out more about the difference we’ve made and the people we’ve supported, watch our Impact Report video or read the report here.
Heard about our LTC Wellbeing Platform?
Support yourself and your teams with access to thousands of resources.
Enhance your wellbeing with our free Wellbeing Platform. Designed to provide practical tools, guidance, and support, the platform offers:
- Live Chat: Speak to wellbeing professionals in real time.
- Counselling: Access confidential one-to-one support.
- Resources: Explore thousands of articles, guides, and videos.
Register for the LTC Wellbeing Platform free! When prompted, use the company code ‘LTCWELLBEING’, activate your profile and explore the platform.
Patrick’s Story
If you‘re not yet sure about reaching out to us for support, sit back and listen to someone who has.
Hear how our services supported Patrick, who reached out to us after suffering a life changing health scare.
Follow LTC on Instagram
Hospitality is all about people. 💚
By becoming a Friend of LTC, you’ll stay connected to a community that supports the people behind licensed hospitality.
From updates on our services and exciting upcoming projects to inclusive invites, wellbeing resources and opportunities to get involved, you’ll be the first to know what’s happening across LTC and the wider hospitality community.
It’s free to join, easy to sign up, and a great way to stay close to the things that matter.
📩 Click the link in our bio and become a Friends of LTC today.
#FriendsofLTC #LicensedHospitality #WellbeingSupport
Looking for something that is worth a read this month?💚
Our new LTC Wellbeing Platform has a range of helpful articles covering everyday topics to support your wellbeing, work and home life.
This month’s Worth a Read is The LTC Sleep Guide. It shares helpful insights about how better sleep improves our health, focus and wellbeing.
Log in to the LTC Wellbeing Platform to read the full article and discover more💚
Healthy eating can feel easier with a little inspiration💚
Our new LTC Wellbeing Platform has a range of healthy recipes designed to help you plan meals, try something new and make balanced choices.
This month’s Recipe of the Month is One pan halloumi veggie traybake. Quick to prepare, full of flavour and perfect for a simple, delicious meal at home.
Log in to the LTC Wellbeing Platform to discover more recipes 💚
Counselling can give you a safe, confidential space to talk through whatever you are facing. Sometimes, that conversation can be the first step💚
For Mental Health Awareness Month, we are reminding everyone across licensed hospitality that you’re not alone.
Through LTC, you can access confidential support from trained counsellors, including emotional support, clinical assessments and structured counselling.
Our Always On Shift campaign highlights how the pressures of hospitality doesn`t always end when the shift does. Long hours and demanding days can make it difficult to switch off and recharge.
Our free, confidential helpline is available 24/7 on 0808 801 0550.
Click link in our bio to learn more about Always On Shift.
Statistic sourced from the NHS.
#MentalHealthAwarenessMonth #AlwaysOnShift #LTC #CounsellingSupport
Always On Shift is about recognising when the pressure of work is following you home, but it is also about knowing where to turn next.
Three weeks ago, we launched our campaign to raise awareness of the support available to those whose job doesn`t stop when their shift ends.
If you’re struggling to switch off, feeling overwhelmed or finding that work is beginning to affect life outside your shift, support is available through LTC.
Our free, confidential 24/7 helpline can offer practical advice, wellbeing support and financial guidance, helping you talk through what is happening and understand what support could help. If this feels familiar, reach out.
You can call our helpline any time on 0808 801 0550. You can also find out more about the support available through Always On Shift via the link in our bio!
#AlwaysOnShift
As the seasons change, it’s normal to notice changes in your mood and overall wellbeing.
For those working in licensed hospitality, longer shifts, colder weather and less daylight can make things feel even more challenging.
If you’re feeling overwhelmed, lacking motivation, struggling with your wellbeing or simply just not yourself, you’re not alone.
Our confidential counselling service provides one-to-one support, giving you the space to talk through what’s on your mind and take positive steps towards improving your wellbeing.
💚 Get in touch today; support is available whenever you need it.
#SeasonalMoodChanges #LTC #LicensedHospitalitySupport
A few weeks ago, we had the pleasure of celebrating some incredible people and achievements from across the industry.
Congratulations again to all of our winners and finalists and thank you to everyone who joined us for such a fantastic evening including our sponsors.
We’ve pulled together some of our favourite photos from the night. Have a swipe through and see if you can spot yourself!
A reminder that all photos are now live and downloadable via the link in our bio. 📸💚
#LTCAwardsNight
Mental Health Month is a reminder that looking after your wellbeing should be a priority all year round. 💚
Working in licensed hospitality can be incredibly rewarding, but it can also come with unique pressures. Long shifts, busy environments, demanding schedules and personal challenges outside of work can all affect how we think and cope day to day.
Mental health isn’t always visible, and sometimes the signs can be easy to overlook. That’s why it’s important to take a moment to check in with yourself and remember support is available.
Our confidential counselling service offers a safe, non-judgemental space to talk through whatever you’re facing. Seeking support early can help you better understand your thoughts and feelings and improve your overall wellbeing.
This Mental Health Month, make yourself a priority.
Get in touch today: 0808 801 0550 💚
#MentalHealthAwarenessMonth #LTC #LicensedHospitalitySupport
Today is World Mental Health Day. For people working across licensed hospitality, the end of a shift does not always mean the end of the pressure that came with it.
Always On Shift brings that experience into focus, showing how the pace, noise and demands of work can follow people home and make it harder to switch off.
For employers and managers, World Mental Health Day is an important reminder to think about what happens beyond the working day too. Are people able to step away? Do they feel comfortable speaking up when things are becoming too much? And do they know where support is available?
Today, help us take Always On Shift further by sharing the campaign with your teams and networks. If you’re looking to put more structured wellbeing support in place, LTC’s Employee Assistance Programme provides confidential, practical support for employees and their families.
Find out more about Always On Shift and LTC’s support by clicking the link in our bio!
#AlwaysOnShift
World Mental Health Day is just two days away, and this year’s theme, “Lived experiences heard: real voices, real change”, feels particularly relevant to Always On Shift.
Our campaign was built around something we are hearing directly from people reaching out to us for support: the shift can end, but the pressure does not always end with it.
Always On Shift brings those experiences to life, from replaying a difficult shift and checking work messages at home to worrying about tomorrow or struggling to switch off and sleep.
This World Mental Health Day, help us make those experiences heard. Share Always On Shift so more people across licensed hospitality see the message.
If work is staying with you after your shift, support is available.
Our free, confidential helpline is open 24/7 on 0808 801 0550.
#AlwaysOnShift
Big conversations are on the horizon!
Save the date for the 2027 LTC Wellbeing Conference, a day of insight and connection where leaders, researchers and operators unite to shape the future of workplace wellbeing in licensed hospitality.
Full details coming soon…
#WellbeingConference #Community #LTC
World Financial Planning Day💚
Taking small steps with your money today can help you feel more confident about tomorrow.
Through our partnership with nudge, people in licensed hospitality can access free, personalised financial wellbeing tools, guidance and practical support.
From planning ahead and building healthier money habits to finding out what grants and support may be available, help is here when you need it.
#WorldFinancialPlanningDay #FinancialWellbeing #LicensedHospitality #Nudge #LicensedTradeCharity
Remember you can always reach out to us via our helpline,
24 hours a day, seven days a week.
Give us a call on 0808 801 0550 and we’ll be here to help.