Supporting people in licensed hospitality every day
At the Licensed Trade Charity, we are here to support you through our range of services and help you transform your life and get you back to your best.
If you work or have ever worked in the licensed hospitality sector, you could be eligible for wellbeing, financial and practical support from us. Get in contact to find out more.
Need help?
Want to get involved?
Who do we help?
We’re here to support individuals from across the licensed hospitality community when they need it most.
From bartenders to brewers, servers to sous chefs, if you work, or have worked, in pubs, bars or breweries across the UK, we’re here for you. We recognise the commitment it takes to keep the industry moving, and we exist to support the individuals behind the scenes when life becomes difficult.
If you’re experiencing ill health, reduced wellbeing or financial hardship due to a personal setback, our individual support services, grants and practical guidance are designed to help you get back on your feet, build resilience and move forward with confidence.
How can we help you?
Wellbeing Support
It’s important to take care of your mental health, as stress and anxiety can affect anyone at any time. Getting help sooner rather than later is key to help keep you feeling your best. Our 24/7 helpline on 0808 801 0550 and website are here for you and are completely free of charge. We can help you access the support you need.
Financial Support
Money worries can affect anyone in the industry and can have a significant negative impact on your mental and physical wellbeing. We understand and never judge. If you need advice, support or even a grant to help get you back on your feet, get in touch to find out if we can help.
Practical Advice
Whether it’s housing, health, education, or employment, we have a network of experts from inside and outside the licensed hospitality sector that you can access to get help and advice. We’ve been supporting and advising people for over 200 years now, so we’ve got the experience and network you need.
Become a Friend of LTC
Become part of our growing community of industry colleagues, both operators and suppliers spanning all roles and become a ‘Friend of LTC’.
You’ll help us raise awareness about the incredible support available in our industry and together we’ll amplify our voices and make a real difference.
Want to help out?
There are so many ways to get involved with the Licensed Trade Charity and support our work.
Whether that’s giving a donation, offering your time as a volunteer, or taking on a challenge to raise money and awareness, we’re grateful for your help.
Spread the word about us
Our Resource Hub provides a wealth of tools that you can use to spread the word about the LTC’s support services among your team.
Whether you’re looking for content to share on socials, include in an internal newsletter, or to print and display in staff areas, we’ve got you covered.
2025 support in numbers
In 2025 we transformed the lives of nearly 45,000 people working in licensed hospitality, with a total number of calls to our helpline sitting at over 6,000 and £1,896,632 total given in grants and services.
We thank each and every person who contributed to the charity throughout 2025, be it through fundraising or raising general awareness about the services we offer.
Click here to read our 2025 Impact Report, to find out more about the difference we’ve made and the people we’ve supported.
Financial grants and services awarded last year
£ 1896632
Number of calls to our helpline last year
6037
Our 2025 Impact Report
Our Impact 2025
To find out more about the difference we’ve made and the people we’ve supported, watch our Impact Report video or read the report here.
Heard about our LTC Wellbeing Platform?
Support yourself and your teams with access to thousands of resources.
Enhance your wellbeing with our free Wellbeing Platform. Designed to provide practical tools, guidance, and support, the platform offers:
- Live Chat: Speak to wellbeing professionals in real time.
- Counselling: Access confidential one-to-one support.
- Resources: Explore thousands of articles, guides, and videos.
Register for the LTC Wellbeing Platform free! When prompted, use the company code ‘LTCWELLBEING’, activate your profile and explore the platform.
Patrick’s Story
If you‘re not yet sure about reaching out to us for support, sit back and listen to someone who has.
Hear how our services supported Patrick, who reached out to us after suffering a life changing health scare.
Follow LTC on Instagram
Following the launch of Always On Shift, and after sharing the film at the LTC Awards this week, we’re continuing the conversation around the pressures many people in licensed hospitality carry long after their shift ends.
It’s something we hear directly from people reaching out to us for support. Workplace pressure and performance related concerns are among the most common work related issues reported through our helpline, alongside anxiety and sleep difficulties.
Always On Shift brings those experiences to life, showing what can happen when the pace and pressure of work follow you home and make it harder to switch off.
Help us take the campaign further by sharing Always On Shift. If the themes shared in this campaign feel familiar, support is available.
Our free, confidential helpline is open 24/7 on 0808 801 0550.
Find out more about the campaign and the support available through the link in our bio.
#AlwaysOnShift
What a brilliant evening at the LTC Awards Night💚
A huge thank you to everyone who joined us and helped make the night so special.
It was fantastic to bring so many people from across the licensed hospitality community together to celebrate the individuals and teams who make such a positive impact on our industry.
We are incredibly grateful to all our sponsors, thank you for making our Awards Night possible: Thatcher’s Cider, Budweiser Brewing Group, Butcombe, Campari Group, Lucky Saint, EKEG, Bidfood UK, SHS Drinks, Professional Security, Venners and Platts Bonson.
Thank you to our amazing events team and everyone behind the scenes who worked so hard to bring the evening together.
And of course, a massive congratulations to all our winners and finalists. Your hard work, dedication and contribution to the industry deserves to be recognised, and it was a privilege to celebrate you all.
Thank you again to everyone who made the evening one to remember💚
We are already looking ahead to next year, so keep your eyes peeled for the 2027 LTC Awards dates coming soon!
We’re delighted to recognise Steve Alton from BII as our 2026 Fundraiser of the Year, presented by our CEO, Chris Welham.
Steve’s passion, creativity and drive have helped raise vital funds that directly support wellbeing across licensed hospitality, and his impact this year has been truly exceptional.
Steve played a leading role in one of our flagship events, Pedalling to Pubs, an initiative he helped bring to life and champion from the very beginning.
Through his commitment and energy, this year’s ride raised essential fund for both LTC and Only A Pavement Away, bringing people together and creating real, measurable change for those who need it most.
Pedalling to Pubs continues to grow each year, and thanks to Steve’s dedication, next year will mark the fifth year of this incredible initiative, a milestone that reflects just how powerful collective action can be within our industry.
We hope this award reflects the value of Steve’s contribution, and we look forward to seeing the continued difference his work will make across the sector.
#Community #Wellbeing #Hospitality
A huge congratulations to Sam Hagger – The Beautiful Pubs Collective, our 2026 Wellbeing Champion, presented by our CEO Chris Welham, alongside our proud sponsor, EKEG.
Sam’s dedication to creating supportive, people first environments has made a genuine and lasting impact across licensed hospitality.
Their leadership continues to inspire teams and champion wellbeing at every level. This award recognised individuals who lead with purpose and compassion, and Sam’s influence across the sector is a powerful example of what true wellbeing leadership looks like.
We hope this recognition reflects the difference Same makes every day, and we look forward to seeing their continued impact across our industry.
#Community #Wellbeing #Hospitality
Congratulations to Punch Pubs, winner of Excellence in Workplace Welbeing for operators with over 251 sites, presented by our CEO Chris Wellham, alongside our proud sponsor Thatcher’s Cider.
Their dedication to supporting thousands of people across the sector shows what large-scale leadership can achieve.
Punch Pubs continue to champion wellbeing across diverse teams and locations, creating environments where individuals feel supported, recognised and able to thrive in their workplace.
We hope this award celebrates the depth of their commitment, and we look forward to seeing their continued progress across the industry.
#Community #Wellbeing #Hospitality
A huge congratulations to Butcombe Group, winner of Excellence in Workplace Wellbeing for operators with under 250 sites, presented by our CEO Chris Welham, alongside our proud sponsor, Budweiser Brewing Group.
Their commitment to building supportive, connected and people-focused workplaces has shaped a culture where teams feel valued and empowered.
This award celebrates operators who invest in their people and embed wellbeing into everyday working life, and Butcombe’s approach continues to set a meaningful standard for the sector.
We hope this achievement highlights the strength of their work, and we look forward to seeing their continued leadership across licensed hospitality.
#Community #Wellbeing #Hospitality
A huge congratulations to Sysco, winner of the Suppliers Award for Excellence in Workplace Wellbeing, presented by our CEO, Chris Welham, alongside our proud sponsor, Butcombe Group.
Sysco’s dedication to support their teams, strengthening workplace culture and championing wellbeing across the supply chain has made a significant difference within the sector.
This award recognises suppliers who go beyond their operational role to create positive, people-centred environments, and Sysco’s commitment shines through in everything they do.
We hope this recognition encourages even more momentum behind their work, and we look forward to seeing their continued influence across hospitality.
#Community #Wellbeing #Hospitality
We’re proud to launch Always On Shift, our new campaign highlighting something many people across licensed hospitality will recognise: the pressure of work continuing long after your shift ends.
If you work in a pub, bar, brewery or hospitality venue, you’ll know how difficult it can sometimes be to switch off after a busy shift. The pace, noise and pressure do not always stop when you get home. They can follow you into the quieter moments, making it harder to rest, reset and feel like yourself again.
Always On Shift brings those experiences to life and reminds our community that support is there when it’s needed. Help us get that message to more people.
Share Always On Shift with your friends, colleagues and teams so more people across licensed hospitality know support is available. If what you see in the campaign feels familiar to you, you can talk to us.
LTC’s free, confidential helpline is available 24/7 on 0808 801 0550.
Find out more about Always On Shift and the support available through the link in our bio.
#AlwaysOnShift
Looking for something that is worth a read this month?💚
Our new LTC Wellbeing Platform has a range of helpful articles covering everyday topics to support your wellbeing, work and home life.
This month’s Worth a Read is Balancing Work and Parenthood. It shares helpful insights for working families and advice on navigating career growth alongside family life.
Log in to the LTC Wellbeing Platform to read the full article and discover more💚
#LTC #LTCWellbeingPlatform #WellbeingSupport #LicensedHospitaityCommunity
Healthy eating can feel easier with a little inspiration💚
Our new LTC Wellbeing Platform has a range of healthy recipes designed to help you plan meals, try something new and make balanced choices.
This month’s Recipe of the Month is Thai Chicken Burgers. Quick to prepare, full of flavour and perfect for an easy meal at home.
Log in to the LTC Wellbeing Platform to discover more recipes💚
#LTC #LTCWellbeingPlatform #WellbeingSupport #LicensedHospitalityCommunity
One week to go! In just a few days, we’ll be gathering for the LTC Awards Night, a celebration of wellbeing champions, standout operators, dedicated suppliers and people who make our industry stronger.
This night is about connection, recognition and honouring the progress shaping the future of licensed hospitality.
Our LTC Awards are one of the most visible moments in the licensed hospitality calendar, with a refined format for 2026, the evening will place greater emphasis on meaningful networking, giving guests more time and space to build valuable relationships.
Thank you to our incredible sponsors for helping to make our Awards Night possible: Thatchers Cider, Budweiser Brewing Group, Butcombe Brewing Co., Campari Group, Lucky Saint, EKEG, Bidfood UK, SHS Drinks, Professional Security, Venners and PlattsBonson.
🗓️ Thursday 1st October 2026
📍 Leonardo Royal Hotel London Tower Bridge
🕡 6:30pm – 11:55pm
👔 Dress Code: Black Tie
#AwardsDinner #LTC #LicensedHospitality
Have you explored the new LTC Wellbeing Platform yet? 💚
The platform brings free, confidential wellbeing support and practical advice together in one place for people across the licensed hospitality community.
You can check in with how you’re feeling, explore useful tools and find support that’s relevant to you.
If you haven’t created your account yet, now’s a good time to take a look.
Discover the LTC Wellbeing Platform today 💚
#LicensedHospitality #HospitalityWellbeing #Wellbeing #LicensedTradeCharity
Remember you can always reach out to us via our helpline,
24 hours a day, seven days a week.
Give us a call on 0808 801 0550 and we’ll be here to help.