To talk to a Licensed Trade Charity Advisor call: 0808 801 0550.

To email our team please complete the form below.

It is free to most mobile networks and lines are open 24 hours a day, 7 days a week and 365 days a year.

For press enquiries.

For all press enquiries or if you work for a Pub Company, Brewery or other organisation in the trade and would like to support our Charity, please contact Paula Smith at

Share your story.

If you have experienced our service first-hand and would like to help others by sharing your story, or if you would like to provide feedback about any of our service, please email:

For staff recruitment enquiries.

For all staff recruitment enquiries please contact our HR team at

For finance enquiries.

To speak to our finance team call 01344 884440.

If you would prefer to write us a letter, you can send it to the following address:

Licensed Trade Charity
London Road

Have a question?

Email to ask us a question by filling out the form below and one of our helpline advisors will get back to you within two weeks.
Please chose your current or most recent employer in the licensed trade by starting typing their name. If you were not part of a larger Pubco or brewery, please type independent

Thank you for your message. It has been sent.

We will treat you with courtesy and respect and in return our staff and volunteers expect the same.
All our staff and volunteers have the right to work in a safe and healthy environment. Verbal abuse, threats, intimidation, aggression, racial or sexual abuse, discrimination or physical assault will not be tolerated under any circumstances. To see our code of conduct policy please click here.