Wellbeing support
Looking after our wellbeing is vital to a happy and productive life, and it’s important to take care of ourselves when things are difficult. Anyone can find themselves feeling overwhelmed, anxious, or just not quite themselves and we understand that when you’re dedicated to serving others, it is often difficult to look after yourself.
Need help?
Your mental wellbeing is a priority, and feeling stressed or anxious can stop you from reaching your full potential.
Sometimes speaking to someone is the first step. The LTC offers a compassionate and confidential free helpline for immediate wellbeing support which is open 24/7 to anyone in the licensed hospitality sector. Whenever you need to talk, there will always be someone available to listen and support you, to help you feel more like yourself again.
If you’re in a supervisory role or have management responsibility (such as a manager, HR, or licensee) and one of your team would like support but they’re hesitant to call our helpline, click here to refer them.
Our wellbeing services
Counselling for you
Your mental wellbeing should be a priority, and feeling stressed or anxious can stop you from unleashing your full potential. If you’re going through a difficult and upsetting time, talking to someone can help you work through it.
We offer confidential support from trained counsellors who can provide you with vital emotional support. This could include:
- ‘In the moment support’, either one-off or as often and as many times as you need
- Clinical assessment
- Structured counselling – BFT (Brief Solution Focused Therapy)
- Relationships counselling including couple’s counselling
To find out more, contact our free 24/7 helpline on 0808 801 0550. We are here to help you.
Counselling for your family
We offer counselling services for children and young people. Delivered by our partner, Relate, talking therapy is provided by trained counsellors, and is available quickly and conducted in complete confidence.
To find out more, fill out this form and we will be in touch.
Critical incident support
The Licensed Trade Charity offers dedicated support for those affected by critical incidents.
A critical incident refers to any traumatic event that significantly impacts a group of people at one or multiple sites, in a way that can be potentially traumatising and prevent people from continuing with their day to day jobs, such as a serious accident, violent encounter, or sudden death of a customer or team member.
We provide expert support 24/7, ensuring you’re never alone in your or your team’s recovery journey.
Reach out to our free 24/7 helpline on 0808 801 0550 for critical incident support.
Management support line
If you are responsible for the health and wellbeing of a team, we can provide free consultancy that can help you deal with a wide range of sensitive issues that may arise within an organisation and its workforce.
Our management support line is available to
- Empower Managers: Equipped with a deeper understanding of mental health challenges, managers can provide better support to their teams. Recognising signs of distress, offering assistance, and promoting wellbeing at work are essential skills.
- Boost Productivity: Employees facing mental health issues often experience decreased productivity and increased absenteeism. Informed managers can take proactive steps to address these challenges, ensuring a healthier and more engaged workforce.
- Self-Aware Leadership: Our courses help managers develop self-awareness. By recognising their own wellbeing and knowing when to seek support, they can lead more effectively and foster harmonious work relationships.
Reach out to our free 24/7 helpline on 0808 801 0550 for more information.
Physical health
We understand that challenges with your physical health, or the physical health of your family, can have a huge impact on your whole life. If you become ill, or have an accident, this can impact many other areas of your life, such as your job, income, and overall mental wellbeing.
If you are facing physical challenges, we can provide expert advice in many areas, from physical therapy, to addiction support and employment rights, alongside income management and housing. We might also be able to help you with financial support if you are off work for some time.
We’re here to help you get back on your feet. Call our free 24/7 helpline for instant support on 0808 801 0550.
The LTC Wellbeing Platform
Support yourself and your teams with access to thousands of resources.
Prioritise your mental and emotional wellbeing with our free Wellbeing Platform. Offering practical tools and professional support, the platform includes:
- Live Chat: Speak directly to wellbeing professionals.
- Counselling: Access confidential one-to-one support.
- Resources: Discover thousands of articles, guides, and videos to improve your mental health.
Hear from people we’ve helped
If you’re not yet sure about reaching out to us for support, sit back and listen to a few who have.
Emily and her children were helped by the Licensed Trade Charity during her separation from her husband who had been abusive towards her, and piling up debt in her name.
Watch the video to hear more about how we were able to help by paying off her mortgage arrears, awarding her a grant, and connecting her with specialists at Shelter.
Ready to find out how we can help you? Great. Click the button below, and we’ll get you on the right path.
Let’s get startedWellbeing resources
Remember, you can always reach out to us via our helpline, 24 hours a day, seven days a week. Give us a call on 0808 801 0550, and we’ll do our best to assist you.