Critical Incident Support

The Licensed Trade Charity are working in partnership with CiC to provide guidance, advice and support for those who have experienced the trauma of a critical incident in the workplace.

Critical incidents range from flood or fire, to violence, abuse or a death in the workplace – all with far reaching impact. Our emergency support aims to minimise the level of disruption that an incident may have on your organisation and your staff. We understand that each incident is unique and is therefore project managed accordingly in close consultation with the organisation involved. We assist in the immediate aftermath of the incident and provide ongoing support as required.

Information and resources are available below for download:

Step by Step Poster

This poster give you details on the process for accessing Critical Incident Support and what Managers can expect.

 

Critical Incident – Step By Step Poster

Manager’s Guide

We have created the below guide to help managers to recognise the way in which their teams might be dealing with the trauma – identifying and supporting their emotions.

 

Critical Incident – Manager’s Guide

Team Member’s Guide

Our team members guide is available to help individuals understand how the critical incident might impact their mental wellbeing and provide some coping mechanisms for these feelings so they can work on coming to terms with the incident and moving forwards.

 

Critical Incident – Team Member’s Guide

Downloadable Social Media Assets

Follow the links below to access sets of social media assets, these are great for operators to share with their teams and raise awareness of the support available if there ever comes a time in the future that they need it.

 

Critical Incident – Social Assets – How to Access

 

Critical Incident – Social Assets – What to Expect

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Remember, you can always reach out to us via our helpline, 24 hours a day, 7 days a week. Just call us on 0808 801 0550 and we’ll do out best to assist you.