The licensed hospitality industry is known for its fast-paced and demanding nature, where both employers and employees often face high levels of stress. Long hours, customer demands, and the pressure to meet targets can take a toll on mental health. Let’s explore how both employers and employees can prioritise mental health in the licensed hospitality industry, fostering a healthier and more supportive work environment.

Awareness and Education

Employers can start by promoting awareness and education about mental health. By offering training sessions or workshops, they can equip their staff with the knowledge to recognize the signs of mental health issues and create a stigma-free environment for discussions. Encouraging employees to speak openly about their mental health is a crucial first step.

Licensed Trade Charity Support

The LTC is here to support anyone who works in the licensed hospitality and is there no matter people are going though. The LTC offers confidential counselling and support services to employees who are experiencing mental health challenges. The LTC acts as a safe space for employees to seek help and guidance when they need it the most.

Work-Life Balance

Maintaining a healthy work-life balance is crucial for mental well-being. Employers can support this by implementing flexible scheduling, allowing employees to plan their shifts, and offering paid time off for rest and recovery. Encouraging employees to take breaks and use their vacation days can help reduce burnout and stress.

Stress Management

Licensed hospitality employees often face high-stress situations. Employers can help by offering stress management resources, such as relaxation techniques or mindfulness training. Teaching employees how to handle stress can make a significant difference in their mental health.

Open Communication

A culture of open communication is essential. Employers should regularly check in with their staff, showing genuine interest in their well-being. Managers should foster an environment where employees feel comfortable discussing their concerns or seeking support when needed.

Peer Support

Peer support can play a vital role in promoting mental health. Encourage employees to look out for one another. Employers can organise peer support groups where employees can share their experiences, offer advice, and provide emotional support.

Promoting Physical Health

Physical health and mental health are closely connected. Employers can take steps to promote physical well-being by offering healthy food options, encouraging regular breaks, and providing access to exercise facilities or memberships. Physical fitness can help reduce stress and improve mental health.

Recognition and Reward

Recognising and rewarding employees for their hard work can boost morale and mental well-being. Whether through bonuses, awards, or simple words of appreciation, employees who feel valued are more likely to experience job satisfaction and reduced stress.

Zero-Tolerance for Harassment

A zero-tolerance policy for harassment, bullying, or any other toxic behaviour is crucial. Employers should establish clear guidelines for reporting such incidents and ensure that all employees are aware of these policies. A harassment-free workplace is essential for mental well-being.

Monitoring and Assessment

Regularly monitoring and assessing the mental health initiatives in place is vital. Employers should collect feedback from employees and make necessary adjustments to their mental health programs. An evolving approach ensures that the company is meeting the needs of its workforce.


Tips for employers to support mental health at work:

Flexible Work Arrangements: Offer flexible work arrangements, such as compressed workweeks or remote work options, where feasible. This flexibility can help employees better balance work and personal life.

Regular Feedback and Development: Provide regular constructive feedback and opportunities for professional development. Employees who see a path for growth and improvement often experience higher job satisfaction and reduced stress.

Mental Health Days: Consider implementing a policy for mental health days, allowing employees to take time off specifically for their mental well-being without the need for a medical certificate.

Mental Health Champions: Appoint mental health champions within the workplace, individuals who can serve as advocates for mental health and provide support and resources to their colleagues.

Offer Resources: Keep a list of mental health resources including the LTC helpline for employees to access when needed.

Tips for employees to prioritise mental health:

Self-Care Routine: Establish a regular self-care routine that includes activities you enjoy, such as exercise, meditation, hobbies, or spending time with loved ones.

Set Boundaries: Clearly define boundaries between work and personal life. Avoid bringing work-related stress home and make time for relaxation and leisure.

Mindful Eating: Pay attention to your dietary habits, aiming for a balanced and nutritious diet. Avoid excessive caffeine and alcohol consumption, which can negatively impact mental health.

Stay Active: Incorporate physical activity into your daily routine, as it can release endorphins and help alleviate stress.

Reach Out: Don’t hesitate to seek help when you’re feeling overwhelmed. Speak to a colleague, manager, or utilize the available mental health resources to get the support you need.

Practice Stress Management: Develop your stress management techniques, like deep breathing, progressive muscle relaxation, or journaling, to cope with stress effectively.

Stay Informed: Stay informed about your rights regarding mental health in the workplace. Know the policies and support systems available to you.