Support that really works
Between May and July this year, our support services were accessed more than 1,500 times, which equals a 32% usage rate across our licensed hospitality partners. This shows just how vital it is to have somewhere trusted to turn when life feels overwhelming.
When someone reaches out to us, they are quickly matched with the right support. On average, it took less than one day to connect callers with a counsellor. Over the quarter, 62 people were matched to counselling and 178 sessions were delivered.
The impact is clear:
- Anxiety levels improved by 80% after counselling
- Low mood lifted for 68% of people who took part
These figures are more than statistics. They represent real people in hospitality finding ways to cope, recover and thrive.
Why does mental wellness matter in hospitality?
Pressure and performance were the most common work-related issues reported this quarter, while health and relationships were the most common personal struggles. The fast-paced nature of hospitality makes it vital for people to have tools that build resilience, both at work and at home.
That is why LTC offers more than just a helpline. Our free Wellbeing Platform is packed with expert advice, self-help courses and resources that can be accessed any time. It is about prevention as much as response, helping people strengthen their mental wellness before challenges escalate.
We’re here when you need us
Since 1793, LTC has been a lifeline for the licensed hospitality community. Whether you are working, between jobs or retired, we are here to help you move forwards with confidence. From counselling and financial guidance to practical advice for everyday challenges, support is only ever a phone call or click away.
If you work in pubs, bars or breweries and want to take a step towards better mental wellness, call us free on 0808 801 0550 or explore the LTC Wellbeing Platform today.
