Courses available include interview skills, personal resilience, conflict management.

The Licensed Trade Charity and CPL Learning have partnered to offer an online training platform, free of charge, to the licensed trade sector.

Never has the hospitality industry faced more troubling times and we’ve joined forces with CPL Learning to help those affected by COVID-19 to stay ahead of the training they need to get back to work or to stay ready for work when their furlough ends or they find a new position.


  • Conflict Management
  • Mental Health Support Champion
  • Personal Resilience
  • LGBT Awareness
  • Unconscious Bias
  • Self-awareness
  • Interview Skills

The CPL Learning ‘Ready to Serve’ programme has been designed to help licensed trade businesses re-open now that COVID-19 lockdown restrictions are being lifted

  • Ready to Serve Team Programme
  • Ready to Serve Manager’s Module


  • Leading Great Shifts
  • Interview Skills
  • Staff Appraisal Skills
  • Self-Awareness
  • Unconscious Bias


  • Conflict Management
  • Time Management
  • Unconscious Bias
  • Self-Awareness
  • Staff Appraisal Skills


  • Food Safety
  • Allergens Awareness
  • Health & Safety
  • Age Verification
  • Coronavirus – taking proactive action


  • Equality & Diversity
  • Right to Work
  • Disability Awareness
  • GDPR
  • PCI


  • Guest Excellence
  • Lead Great Shifts
  • Planning a Delivery & Takeaway
  • Gin & Perfect Pairing
  • Beer Styles

CLICK HERE TO REGISTER FOR ACCESS TO ANY OF THE ABOVE ONLINE PACKAGES.   You can choose up to 3 different packages.  Please chose them carefully as, once you have registered, you will not be able to change your package selection.

Please note that if you have had a CPL account via your previous employer then you will need to user an alternative email or validate your account via SMS

Once you have registered you can re-login to your account here.

If you have any problems with the registration form, please contact CPL Learning direct using the contact details below:

  • Phone Number – 0151 647 1057
  • Email Address:
  • The phone lines are open Monday-Friday, 9am-5pm
  • There is additional email support available on the weekends available from 10am-2pm