Working in hospitality is rewarding, but it’s rarely easy. Long shifts, unpredictable hours and constant pressure have become the norm for many in pubs, bars and breweries.

So we asked a simple question: how are people really doing when it comes to wellbeing in hospitality?

The latest research shows that 72% of people working in the sector have faced personal challenges in the last year. Mental health and financial stress came up most often. One in four say they regularly feel overwhelmed at work. And nearly half of all sick days can be linked to poor mental wellbeing.

This isn’t just a people problem. It’s a business one too. When wellbeing suffers, so does everything else. Productivity, team morale and customer experience all take a hit.

But there is something we can do about it.

Taking stock of what’s really going on

Many employers are already making changes. Some are offering more flexible working, others are improving access to support or training for managers. Even small steps can make a big difference, but the first move is understanding what’s happening in your own business.

That’s where our two brand-new resources can help.

• Our wellbeing research gives a clear picture of how people across hospitality are feeling right now. It’s full of insight, ideas and real feedback from teams on the ground.
  Download the full report
• The wellbeing calculator helps you understand the hidden costs of poor wellbeing in your workplace. It only takes a few minutes to use and gives you a starting point for making change.
  Use the calculator

You don’t need to have all the answers. But asking the right questions is a great place to begin.

When we look after our people, we build stronger teams, better workplaces and a more resilient industry for everyone. If you want to learn more about how we’re building resilience in the pub sector, find out more about our collaboration with the BII