If you are living in rented property which is in an unsatisfactory condition, there may be several ways of getting repairs or improvements done.

As a tenant you have the right to have your accommodation kept in a reasonable state of repair. You also have an obligation to look after the accommodation. The tenancy agreement may give details of both your landlord’s and your responsibilities in carrying out repairs and you should check this.

The following help sheet clarifies the responsibilities of landlord and tenant and provides other useful information such as local authorities’ duties and tenancy agreements.