The Licensed Trade Charity work closely with Shelter, and through this relationship we are able to support workers from the licensed trade who have problems with housing, from preventing eviction to housing register applications.

Shelter aims to help millions of people every year struggling with bad housing or homelessness through their advice, support and legal services. This can be face-to-face, online or via phone call.

Shelter are not only trying to battle current day issues, but they are campaigning to prevent these issues continuing in to the future. Their service is open Monday – Friday from 9am – 8pm and Saturdays between 9am – 12:30pm.

They can offer specific Covid-19 Housing Advice through their housing advice pages


Shelter Helpline Plus can help with issues such as:

  • Mortgage arears and possession proceedings
  • Domestic abuse when accommodation is jointly owned or rented by the perpetrator of the abuse
  • Property is not suitable due to change of circumstances
  • Rent arrears and eviction proceedings
  • Homelessness

If you would like to take advantage of this free service, please complete the enquiry form below and one of our advisors will get in touch to discuss your situation. For complex housing issues we will be happy to refer you to Shelter Helpline Plus – a specialist housing support service to guide and support you through your housing crisis. You will be allocated a named housing advisor who will liaise with you over the phone and via e-mails to offer specialist housing advice. Shelter advisors can also liaise with other agencies and landlords on your behalf.